Warning

You are reading the documentation for an older Pickit release (3.2). Documentation for the latest release (3.4) can be found here.

I cannot connect to the Pickit web interface on Windows, what to do?

In case the Pickit web interface cannot be reached when navigating to http://192.168.66.1 using a supported browser, the following actions can be taken:

  • Click the Windows button on your keyboard + R to open a run dialog

  • Enter cmd and you will see a black command line dialog

  • Enter the following command: ping 192.168.66.1

  • You should start receiving continuous ping replies:

../../_images/Ping-pickit-web-interface.png

  • If instead of replies you are getting “Request timed out” messages, try to disable possible active WiFi connections on your laptop/computer, and try again.

  • If that doesn’t resolve the problem, please enter the following command: ipconfig

  • The output of this command should look similar to what is shown below. If that is not the case, please make a screenshot of the output and send it to support@pickit3d.com

../../_images/ipconfig.png

If your computer is not directly connected to the Pickit processor, but instead connects through a network, replace the http://192.168.66.1 IP address above with the one assigned to the Pickit processor.