You are reading the documentation for an older Pickit release (2.1). Documentation for the latest release (3.4) can be found here.

Pickit system software upgrades

Upgrading the Pickit software can be done by the user, without Pickit support engineers’ intervention. This guide will take you through the upgrade procedure.


To upgrade your system follow these steps:

  • Before proceeding with the upgrade, make sure your setup and product files are saved.

  • Download the latest version of Pickit here.

  • Press the Settings button in the top bar of Pickit’s web interface.

  • In the Network settings section of the left menu, select the Upgrade Pickit version drawer, and press the Upload and Install Upgrades button to upload and select the downloaded file.


    For version < 2.1.2 :

    You first need to enable the option I prefer downloading and uploading the new version myself before pressing the Upload and Install Upgrades button.

  • While the upgrade is in progress you should see the following:



Note that for Pickit versions < 2.1.2, the web interface can show the error message ERROR: Something went wrong during upgrading, even though the upgrade process is still running without problems.

If you see this message, DO NOT REBOOT THE PICKIT SYSTEM YOURSELF. Instead WAIT FOR IT TO REBOOT AUTOMATICALLY. After the reboot, the web interface will refresh automatically and show the newest version.

In the exceptional case where the Pickit system does not reboot within 15 minutes after starting the upgrade, please contact support@pickit3d.com.