Frequently Asked Questions

• First steps
  • Which browser can I use to access the Pickit web interface?
  • I cannot connect to the Pickit web interface on Windows, what to do?
  • Can I access the Pickit processor as a normal PC?
• Detection
  • What is the ideal distance to mount the Pickit camera?
  • How to get more detections?
  • How to get rid of false detections?
  • How to have faster detections?
  • How to detect on a bin or pallet larger than the camera field of view?
• Picking
  • What makes a good tool for bin picking?
  • How to get more pickable parts?
  • How to improve picking accuracy?
  • How to place parts with higher accuracy than that of bin picking?
  • How to prevent the robot from trying to pick the same part over and over?
• Robot programming
  • How to check why picking stopped?
  • How to have faster cycle times?
  • How to integrate a new robot brand with Pickit?
• Hardware
  • How does the Pickit 3D camera work?
  • Does additional lighting help me get better 3D data?
  • Do you have CAD/STEP drawings of the Pickit camera and processor?
  • How to clean the Pickit processor filters?
• Support
  • How to extend the functionality of my Pickit system?
  • I haven’t found the answer to my question in this knowledge base, what now?